On Saturday January 19th at 10:00 a.m. central time (16:00 GMT) some features of the product support site will be down due to maintenance of our backend Dorado server.
This includes access to Primus data like UCFs, PLEs and Contacts. The outage is estimated to be 30 minutes.
If you are an HIS user and are experiencing an emergency during this time, please call the Unisys Helpdesk at the appropriate phone number listed below.
Ask them to open a P2 (Priority 2) ticket for Company HIS, and assign it to the HIS Application Support work team.
It is important to specifically request the HIS Application Support work team to route your emergency most efficiently.
The following are the toll-free / local-free options which are now available for HIS clients:
- 866-690-5590 (US / Canada)
- 383 23094 (Denmark)
- 850 163267 (Sweden)
- 15 7323083 (France)
- 020 2008138 (The Netherlands)
- 080 08914633 (Brazil)
- 001 8004411251 (Thailand)
- 28 2239813 (Australia)
- 203 0240562 (UK / GB)
- 22 006177 (Belgium)
- 17 9576297 (Austria)
- 06951709780 (Germany)
- 099127008 (New Zealand)
- 0008004402126 (India)
- 1800818050 (Malaysia)