Product Support

Product Support Login

The new Unisys Support Portal is available. This is a best-in-class, industry standard tool which provides a more integrated, user-friendly support platform.

Clients who have activated their new Support Portal credentials should use these credentials to access the product support site by clicking the "Log-in with Unisys Support Portal Credentials" button below. Use the "Contact Us" link to report any issues.

If you are a client who uses the e-Services portal to create incidents against core products (ClearPath, Stealth, etc.) and have not received an activation e-mail from noreply@okta.com, use the "Contact Us" to let us know so we can investigate the problem.

There is no change for Hosting and Integration clients. You do not need to take any action.

Unisys associates access the new support portal with their Unisys credentials and should use the "Log-in with Unisys Credentials" button below.

The e-Services Portal log-in will be removed end of August 2020.

Client Instructions

e-Service Portal Instructions

If you have a Support Services e-Service Portal user-id, use the "Log-in via Support Services Portal" button below.  If you do not have a user-id and you need access to entitled information, you may register through the Support Services e-Service PortalDo not bookmark the Support Services e-Service Portal log-in page.

Portal Log-in

For the Support Services e-Service Portal, your user-id is generally your e-mail address.  If you forgot your Support Services e-Service Portal password, click here for help.

Service Incidents can be created in the Support Services e-Service Portal web site.

Unisys Support Portal Instructions

The e-Service Portal is being migrated to a new Unisys Support Portal. You will receive an e-mail when your user-id has been migrated. Follow the instructions in the e-mail to enable access to the Unisys Support Portal.

If you have a Unisys Support Portal user-id, use the "Log-in with Unisys Support Portal Credentials" button below.  If you do not have a user-id and you need access to entitled information, you may register through the Unisys Support Portal.

Unisys Associate Instructions

Log-in with your Unisys Windows Domain Credentials.

You can log-in with your Windows Domain credentials.

Log-in with a Tracker User-id

Your user-id is up to 12 characters in length.  If you forgot your Tracker password, click here for help.

 
  User-id:  
  Password:    
     
 
Paper copies are not controlled and may be out of date; reference the Product Support Web site for current data.